Last week I addressed a two-day in-house Customer Service Workshop for an ATE Group company in Bengaluru (India). The first day of the workshop was largely built around my book Organisational Schizophrenia, the copy of which was made available by…
Last week I addressed a two-day in-house Customer Service Workshop for an ATE Group company in Bengaluru (India). The first day of the workshop was largely built around my book Organisational Schizophrenia, the copy of which was made available by…